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Frequently Asked Questions
For questions about returns, refunds, exchanges please click here.
For questions about shipping please click here.
For questions on how to get in contact with us please click here.
What happened to eScrubAndStuff.com?
This used to be the home of eScrubsAndStuff.com but we changed our domain name. ScrubPocket.com was a little easier for people to remember and was more representative of the products we offer. ScrubPocket.com is still operated by Scrubs and Stuff LLC. If you had a login to our old website, it will continue to work on this one as well.
Do you offer Quantity Discounts?
Yes we do - they are actually built right into the website. You need to be on an Individual product page to see the discounts grid. If you are seeing multiple items at once, click on the title of the product you are interested in. Right below the "add to cart" button is a quantity discounts grid. When the corresponding quantity is added to the shopping cart you will notice an extra line item on the shopping cart page which is the discount.
Some of the pictures on your site look a little blurry/fuzzy - do the badge cards look like that?
No - the cards are printed in very high quality and the text/colors are quite crisp and sharp. In order to protect our images, we do not put a high quality file online.
Does anyone ever have any complaints about your badge cards?
The one critique we do get from time to time is that they are thinner than some people were expecting. These people likely had envisioned a standard 30 mil thickness credit card/ID card. Our badge cards are about half this thickness and we believe this is one of our BEST features. It allows you to have multiple cards on your badge reel or clip without making it too heavy. We have very intentionally chosen this thickness for this reason.
How durable are your badge cards?
Using our current production techniques, our first cards were printed about 5 years ago and are still holding up quite well. They certainly don't look brand new as they have been used often, but they hold up very well.
Where are the scrubs?
Great questions! Originally when the business was started, scrubs were going to be apart of it. However, reference cards resonated so well with customers that we focused our time on them almost exclusively. We may revisit this in the future but for now we plan on focusing on the references we design and manufacture.
Do you have a retail store?
We do not have a retail location at this time but we do have a business office in West Hartford, CT. If you would like to see some of our products in person we are usually in the office Monday to Friday 8am to 4:30pm but give a quick call just to make sure we are here - 860-550-2694 . Our cards can also be found in some uniform stores. If your local store does not carry them, suggest to them that they consider stocking our products!
We accept credit cards and paypal on our website. If you would like to pay by PO please call us 860-550-2694.